Original topic:

Can't install Samsung Health

(Topic created: 08-01-2021 07:17 PM)
userzLvnrQNbjv
Constellation
Options
Galaxy Watch

Just bought the Active 2 today, and this is what happens:

1. Confirmed I was registered with Samsung.

2. Got the watch setup fine.

3. Downloaded the Samsung Health App. 

4. The app tries to take me through two-step verification and asks me for my email address and password, so I enter this information.

5. I get this message: 

403

Sorry, the resource you want to access is forbidden, so this request has been refused. If you have any questions, please contact the administrator.

WIPV2GCSaeucentral1_1627866184652_99999-0881566559.9099.

 

I wanted the watch and app to be able to track calories in/out. I'll have to send the watch back and get a different device if I can't get this resolved. 

 

0 Likes
0 Replies