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Can't unlock Gear S3: wrong account?

My Gear S3 Frontier won't unlock (reactivation lock turned on). It says it was locked by a different Samsung account, but I'm not sure how that could be. I don't want to remove my Samsung account from my phone to try another one. IT says it was locked with a different account and to sign into settings and remove my current account. Any advice?

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Constellation

Re: Can't unlock Gear S3: wrong account?

I have the same issue 

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