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Wazza_wayne
Asteroid

Cannot launch galaxy store

Galaxy store Dosent open up. Either stuck on loading screen or says "error occurred try again"

 

Please help. Using the watch on a one plus 7t

6 REPLIES 6
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Re: Cannot launch galaxy store

Im sorry for your trouble loading the galaxy store on your watch. One step you can do is force stop the app on the galaxy wearable app. To get to it is:

1: tap on the galaxy wearable app

2: tap on manage apps

3: tap on the galaxy store

(There isn't an option to interact with storage)

So you have to

4: force stop the app

5: reboot

I hope this helps.

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Wazza_wayne
Asteroid

Re: Cannot launch galaxy store

Hey I've tried the steps above but I'm still having the same issue. I have even reset the watch and reinstalled the apps on my phone. I'm using a one plus 7t

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AnkitMakol
Constellation

Re: Cannot launch galaxy store

I also wafacing the same issue. Can you please provide an urgent solution. I am samsung galaxy S3 frontier with OnePlus 7t.

 

I have also tried the above steps but they didn't work.

 

IMG_20191230_002012.jpg

 

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Wazza_wayne
Asteroid

Re: Cannot launch galaxy store

Hey. Yeah looks like it's an issue with the one plus devices. I tried with another watch and had the same problem. This is clear a software issue 

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AnkitMakol
Constellation

Re: Cannot launch galaxy store

I tried with a nokia phone as well but it did not work. Does that mean it will work only with Samsung Devices. 

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Wazza_wayne
Asteroid

Re: Cannot launch galaxy store

It worked with the one plus 7 

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