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Asteroid

Cannot measure a stress!

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Hi! I've noticed that I have no stress module in Samsung Health on my phone, neither stress widget on my Galaxy watch. What problem can it be? Does anyone has this issue too?
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Samsung Moderator
Samsung Moderator

Re: Cannot measure a stress!

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I would recommend reaching out directly to our S-Health team at 855-795-0509.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Samsung Moderator
Samsung Moderator

Re: Cannot measure a stress!

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Give these steps a try: Tap on the S-Health app on your watch, and rotate the bezel until you see stress


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Asteroid

Re: Cannot measure a stress!

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I've tried. I see no stress option there. No stress modules available in Samsung Health. Just only a heart rate measure.
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Samsung Moderator
Samsung Moderator

Re: Cannot measure a stress!

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What type of device are you using with the watch?


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Asteroid

Re: Cannot measure a stress!

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My watch is paired with Pixel 2
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Samsung Moderator
Samsung Moderator

Re: Cannot measure a stress!

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What option do you see below heart rate on Samsung Health app on the Galaxy watch?


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Asteroid

Re: Cannot measure a stress!

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I see calories. The full list of options in S Health on my watch: 1. Steps 2. Floors 3. Workout 4. Sleep 5. Heart rate 6. Calories 7. Water 8. Coffee 9. Together 10. Settings
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Samsung Moderator
Samsung Moderator

Re: Cannot measure a stress!

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I would recommend reaching out directly to our S-Health team at 855-795-0509.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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Astronaut

Re: Cannot measure a stress!

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Hi

 

Did you ever get a solution to this? I have same issue on my S3 Frontier and iPhone app. I thought it was an iOS thing vs Samsung.  I called the number and they just said to the best of their knowledge that Stress has been removed in a recent update.  Would love to know if anyone has Stress working on iOS

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Constellation

Re: Cannot measure a stress!

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I've had the Galaxy Watch Active for a few weeks now (paired with Google Pixel XL) and I also am unable to find the Stress Tracker widget in either Samsung Health app or on the watch.   I've contacted Samsung support a few times, finally being transferred to S-Health team and no one could give me an answer as to why it's missing?  

Has anyone else been able to solve this?

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