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Original topic:

Cannot measure a stress!

(Topic created: 03-11-2019 11:38 AM)
userHj63dbse8b
Asteroid
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Galaxy Watch
Hi! I've noticed that I have no stress module in Samsung Health on my phone, neither stress widget on my Galaxy watch. What problem can it be? Does anyone has this issue too?

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Watch

I would recommend reaching out directly to our S-Health team at 855-795-0509.


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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Give these steps a try: Tap on the S-Health app on your watch, and rotate the bezel until you see stress


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userHj63dbse8b
Asteroid
Options
Galaxy Watch
I've tried. I see no stress option there. No stress modules available in Samsung Health. Just only a heart rate measure.
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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Watch

What type of device are you using with the watch?


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userHj63dbse8b
Asteroid
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Galaxy Watch
My watch is paired with Pixel 2
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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Watch

What option do you see below heart rate on Samsung Health app on the Galaxy watch?


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userHj63dbse8b
Asteroid
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Galaxy Watch
I see calories. The full list of options in S Health on my watch: 1. Steps 2. Floors 3. Workout 4. Sleep 5. Heart rate 6. Calories 7. Water 8. Coffee 9. Together 10. Settings
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Solution
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy Watch

I would recommend reaching out directly to our S-Health team at 855-795-0509.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

userJxToflgOmH
Constellation
Options
Galaxy Watch

There is no solution. Every widget loads onto my Watch Active 2, except the STRESS widget! All possible solutions have been exhausted. Reinstalled ALL software. All updates. Reset the Watch Active 2. Watched the Stress widget be populated into the available widgets "again", clicked on + again. Press save and it right back in the lower list again and gone from the added widgets list. The solution is to not stress over that which cannot be fixed in less than a half hour. I've wasted two days trying and was given three different 1-800 Samsung numbers all with no solution. One wanted me to send in the watch for service!! LOL!! Not. It works great. It's the software.

userqGKGdpnjKI
Constellation
Options
Galaxy Watch

Hi

 

Did you ever get a solution to this? I have same issue on my S3 Frontier and iPhone app. I thought it was an iOS thing vs Samsung.  I called the number and they just said to the best of their knowledge that Stress has been removed in a recent update.  Would love to know if anyone has Stress working on iOS