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Constellation

Cannot take calls on my bluetooth headset thats connected to the watch active 2

when i  call someboyd through my active 2 watch the phone call is taken on the watch speaker instead of the bluetooth headset that i have connected to the watch. i do have call audio turned on in the bluetooth settings. any help?

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Samsung Moderator
Samsung Moderator

Re: Cannot take calls on my bluetooth headset thats connected to the watch active 2

Hello!

 

Thank you for reaching out. Is your device a Bluetooth only or LTE version? Are you in standalone mode when you are trying to use the headset?

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