Original topic:

Cannot use ECG on new Watch 4 Classic

(Topic created: 10-18-2021 06:10 PM)
Tylandw836
Constellation
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Galaxy Watch

Why I can't use my ECG on my new Galaxy watch 4 classic. It worked on the Galaxy Watch,  first Generation 

6 Replies
LloydG
Asteroid
Options
Galaxy Watch
Did you get the app?
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Options
Galaxy Watch
ECG is not available on the first edition Galaxy Watch...
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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Watch

I understand how frustrating it can be not being able to use a feature of the watch. Have you tried the steps in this video? https://www.youtube.com/watch?v=4OyBY1q6-RY



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0 Likes
ElWormo
Halo
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Galaxy Watch
Works for me, every day, sometimes a couple of times a day.
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PeninaD
Comet
Options
Galaxy Watch
Make sure you updated the watch.
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Scarface100
Constellation
Options
Galaxy Watch
You have to have bluetooth on
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