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Astronaut

Causing burns

So I recently bought a galaxy watch that has caused burns to my wrist looking here alot of other customers reported this so why are they still selling a product they know to cause injury to there customers sure national media should be made aware of this 

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Samsung Moderator
Samsung Moderator

Re: Causing burns

I would happy to look into this for you. Will you please send a private message with the model code and the serial number of the watch?  http://bit.ly/2XERsky Is the watch Bluetooth or LTE? 



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Samsung Care Ambassador

Re: Causing burns

@userhnjKz851KW Silicone bands irritate my skin. Swapped the band and my wrist has remained clear for a good while. Another change to give thought to, is the frequency of cleaning. Don't let sweat or water build and wipe the band/glass cover regularly. 


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