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Connecting a Galaxy watch to a J3V phone

I am trying to connect a brand new Galaxy watch to a Galaxy J3V phone.  The Galaxy wearable app downloads fine but when I try to connect the watch the Plugin app never finishes downloading (up to 50% completion then it fails).  Sometimes I get an error message saying to update the Andrioid OS but the phone is running Android 9 and I had no problem connecting a watch to an older LG phone running Android 7.  Any ideas?