Device check up in the Members app shows an update... - Samsung Community

Dragneel · ‎01-31-2023

I updated my GW4 to the Latest update today, but I did the Device Checkup, and this happened...

The watch HAS the latest update, but it keeps giving me this error... Should I ignore it?

BostonDrew · ‎01-31-2023

Wow that I have never seen on my watch

Dragneel · ‎01-31-2023

Thats on the Device Care on the Members app... It came with the GW4 Update

BostonDrew · ‎01-31-2023

Are you having any issues with the watch it self

Dragneel · ‎01-31-2023

No, not really... I should check if it DID in fact get the update right

BostonDrew · ‎01-31-2023

Is it operating properly ????

Dragneel · ‎01-31-2023

Yes, as of now, I have no issues

BostonDrew · ‎01-31-2023

Well I wouldn't panic until you have an issue but if you do 1800samsung

BostonDrew · ‎01-31-2023

Or you can follow me and ill try to help

Samsung_Moderator · ‎02-01-2023

Thank you for reaching out. I can certainly understand your concern with the diagnostic tool asking you to update. After further research on our watch, I would recommend using the update software feature right below the retry button. This will allow the software on your watch to be updated to the latest software.

Original topic:

Device check up in the Members app shows an update needed for the GW4