So disappointed, with Samsung repair team, ticket no. *****. My Active 2 smart watch has liquid damage (water damage), and still under regular warranty. Repair team wants me to pay for repair even though its still under warranty. This watch is defected because moisture damage my watch, this watch is water proof and I should be able to swim with it on, but I haven't gone swimming. Samsung repair team will not repair or refund my money, so disappointed.
Disappointed too I only work out with it 6 months running and gym and the display touch wasn't working, send it to Samsung and they said is water damage and they want 208.98 dollars it can't resist my sweat really bad device but the service is worse with no solutions tiket number *****.