Original topic:

Display not working - Active Watch 2

(Topic created: 08-10-2021 05:50 PM)
usermXyvJGcdaN
Astronaut
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Galaxy Watch

Hi all,

My Samsung Galaxy Active 2 Watch is just over 12 months old and out of blue, the display went off. It just kept flickering showing white lines over a yellow background. So nothing is visible on it.

I can feel that the watch is working as it vibrates during incoming calls or messages. 

I've checked online and tried to hard reset by pressing the power button for 10s but nothing worked.

Appreciate if someone can point me to a resolution.

2 Replies
userGGRlWXpbKk
Constellation
Options
Galaxy Watch

Same issue no physical damage, just happen...Please add info for issue or where to send in for warranty

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userazzhA9XCHb
Constellation
Options
Galaxy Watch
I'm having the exact same issue. No physical damage at all. The screen just started going weird & now it doesn't work at all. But I can feel it vibrate when I get notification.
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