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Original topic:

Display of my watch is off

(Topic created on: 11/18/20 6:46 AM)
userHE7EqbOHbC
Constellation
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Galaxy Watch

I have bought a galaxy watch active 2 in Boston, in my 2019. I live in Brazil and here Samsung does not give support to a product from abroad. I woul like to have an email from Samsung USA so that I could receive some support. If I access the USA support page automatically I receive a message saying that "This page is not available in your location."

 

I wonder if someone could help me. I asked for this address from Samsung Brazil and they could not inform it to me.

 

Tks

 

Marcelo Dreux

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Solution
SamsungCole
Samsung Moderator
Samsung Moderator
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Galaxy Watch

You are welcome to reach out to the moderators here as we are based for US support, additionally the US support email is smsupport@sea.samsung.com should you prefer email contact. 

 

**Please note, if you wish to email us please use conversation ID 35074421 in your subject line.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Solution
SamsungCole
Samsung Moderator
Samsung Moderator
Options
Galaxy Watch

You are welcome to reach out to the moderators here as we are based for US support, additionally the US support email is smsupport@sea.samsung.com should you prefer email contact. 

 

**Please note, if you wish to email us please use conversation ID 35074421 in your subject line.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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