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Duplicate Notifications from Google Messages on Galaxy watch

(Topic created: 05-17-2022 08:20 AM)
userdqL7O5yrYa
Cosmic Ray
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Galaxy Watch

For the past few months, I've been getting duplicate Google Message notifications. For example, I'll receive Message #1 and get a normal notification. Then when I receive Message #2, I'll get another notification for Message #1 and a subsequent notification for Message #2. This gets especially annoying whenever I have multiple unread messages (for example, the watch will vibrate five times in a row, if I have five unread messages).

Sometimes these notifications come through even when I'm on Goodnight Mode, meaning my watch will vibrate three or four times at 2:00 am when I'm asleep.

I have found a few posts online reporting the same problem, but I haven't seen any solutions or explanation by Samsung. This has made wearing my watch a huge annoyance and has been extremely frustrating. I've waited for updates to fix the problem, but it still persists.

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userdqL7O5yrYa
Cosmic Ray
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Galaxy Watch

This will help, but I would prefer to not get the duplicate notifications even if the messages are unread. I like to leave messages as unread if I need to act on them, and sometimes I cannot mark the message as read (for example, when I'm working or in a meeting).

I do not have notification reminders turned on.

Thank you for your help.

User_name
Black Hole
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Galaxy Watch

Submit an error report when you get duplicate messages again
Galaxy Wearable app > Go to menu (top left 3 lines) > Contact us>> Error reports

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userdqL7O5yrYa
Cosmic Ray
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Galaxy Watch

I'll make sure to do that, thanks.

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userdqL7O5yrYa
Cosmic Ray
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Galaxy Watch

I followed these steps and was told "We kindly inform you that you contacted Samsung Content and Services. Here we can assist you if you encounter any issues related to the Samsung Account sign-in process, Galaxy Store, Find My Mobile etc." so it seems like this method doesn't work for reporting software errors.

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Samsung_VVGXXpB
Astronaut
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Galaxy Watch

I have this exact same issue with Google Messages and the Galaxy Watch4. Unfortunate that a fix wasn't found yet.