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‎05-16-2022
08:19 AM
(Last edited
‎05-16-2022
09:36 AM
by
SamsungAdam
) in
For the past few months, I've been getting duplicate Google Message notifications. For example, I'll receive Message #1 and get a normal notification. Then when I receive Message #2, I'll get another notification for Message #1 and a subsequent notification for Message #2. This gets especially annoying whenever I have multiple unread messages (for example, the watch will vibrate five times in a row, if I have five unread messages).
Sometimes these notifications come through even when I'm on Goodnight Mode, meaning my watch will vibrate three or four times at 2:00 am when I'm asleep.
I have found a few posts online reporting the same problem, but I haven't seen any solutions or explanation by Samsung. This has made wearing my watch a huge annoyance and has been extremely frustrating. I've waited for updates to fix the problem, but it still persists.
Solved! Go to Solution.
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‎05-16-2022 10:17 AM in
Galaxy WatchThis will help, but I would prefer to not get the duplicate notifications even if the messages are unread. I like to leave messages as unread if I need to act on them, and sometimes I cannot mark the message as read (for example, when I'm working or in a meeting).
I do not have notification reminders turned on.
Thank you for your help.
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‎05-17-2022 08:20 AM in
Galaxy WatchSubmit an error report when you get duplicate messages again
Galaxy Wearable app > Go to menu (top left 3 lines) > Contact us>> Error reports
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‎05-18-2022 05:05 AM in
Galaxy WatchI'll make sure to do that, thanks.
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‎06-02-2022 06:37 AM in
Galaxy WatchI followed these steps and was told "We kindly inform you that you contacted Samsung Content and Services. Here we can assist you if you encounter any issues related to the Samsung Account sign-in process, Galaxy Store, Find My Mobile etc." so it seems like this method doesn't work for reporting software errors.
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‎06-13-2022 07:07 PM in
Galaxy WatchI have this exact same issue with Google Messages and the Galaxy Watch4. Unfortunate that a fix wasn't found yet.

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