JUMP TO SOLUTION Solved

Original topic:

ECG and BP on non-Samsung phones

(Topic created on: 4/11/21 10:54 AM)
user3W3nFHkylD
Astronaut
Options
Galaxy Watch

Will this feature be released on non Samsung phones. Just bought a Samsung watch 3 for £360 expecting everything to work but can't get EGC or BP. Anyone know how to get these features on non Samsung, also got the LTE version and the watch still needs to be with the phone for calls and text. I'm even connected to a 4g network any fix for this I don't have a Samsung phone. Think I may have to return this and get my money back as its not worth the money without being able to get all features working!!! 

1 Solution


Accepted Solutions
Solution
SamsungGill
Samsung Moderator
Samsung Moderator
Options
Galaxy Watch

Regrettably, support for non-US models is quite limited. We would recommend reaching out to support in your region: https://www.samsung.com/us/common/visitlocationsite.html

View solution in context

0 Likes
Reply
4 Replies
Solution
SamsungGill
Samsung Moderator
Samsung Moderator
Options
Galaxy Watch

Regrettably, support for non-US models is quite limited. We would recommend reaching out to support in your region: https://www.samsung.com/us/common/visitlocationsite.html

View solution in context

0 Likes
Reply
userst67Ebfb5N
Constellation
Options
Galaxy Watch

I would like to hear an official response from samsung as to why ECG and BP is only available on samsung phones.

user9QhwESeiXE
Astronaut
Options
Galaxy Watch

Same here. Especially as there are hacks floating around proving there is no technical reason for this.

<edit> I and most people on android use it to not being locked in willy nilly apple style. 

SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy Watch

Good afternoon, this message is to inform you that a message of yours has been edited on the page for your use of language. Please be advised that inappropriate language and profanity are not tolerated in the Samsung Community, including synonyms and alternative wording. Continued use of this language can and will lead to a temporary and/or permanent ban from the Community. We sincerely appreciate your posts and hope you can continue to assist others in a polite and welcoming manner.

https://us.community.samsung.com/t5/Welcome-Blog/Samsung-Community-Terms-and-Conditions/ba-p/460091



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply