GagandeepSingh
Astronaut
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05-06-2021 10:27 PM in
Galaxy Watch
I have 2 samsung active 2 watches and one of them ECG is not working.
When I place finger on the top button screen either show a flat line or very dense heart rate patter almost like a thick solid line/bar for 5 seconds and then start again from 30 sec again and again in a loop.
Solved! Go to Solution.
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Solution
SamsungAdam
Samsung Moderator
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05-07-2021 12:11 PM in
Galaxy WatchHere's a great place to start to find out more about this great feature!
https://www.samsung.com/us/support/answer/ANS00087703/
If you have any trouble with the application, we have a specialized team standing by that you can feel free to call at, 1-855-795-0509 (option #6) , Monday Thru Friday 9am-6pm EST, or email support@samsungecg.zendesk.com.
When you reach out to the ECG Team, please make sure to provide your Community Username.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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