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is your Active 2 40mm or 44mm? I have the 44mm and the ECG works okay but my wife's 40mm don't. All the messages:
-Moisturize your skin and try again
-Wear the watch 10minutes before recording an ECG
-Make sure the watch is snug on your left wrist
and so on
Today I got the update that includes ECG. However, every time I try to make a measurement I get errors. The watch first tells me I need to wear it for 10 minutes (which I have), then moisturize (which I have), then says I need to try again later. This has happened every time I try this, and have not been able to take a single ECG measurement yet.
Any ideas, suggestions?