Another example of Samsung's false advertisement. Just like how the Galaxy Buds+ would get multipoint connection, but ended up ONLY being for Samsung devices with SmartThings installed. Even though the promo video clearly showed it connected to a Windows device.
ecg working using 'My BP Lab' you need a BP monitor to calibrate it then works standalone.
Make sure you active 2 is above your wrist bone and keep still while monitoring to get a clear reading.
Same as you, pre-ordered the Active Watch LTE version only to have to wait over a month past release date (and PayPal intervention) to actually receive the watch.
I have been fed so many lies by Samsung.
Only last week I was informed by a manager that the ECG would be released in the UK on 1st Jun definitely! When I called after the failed callback I was told its still in development. A massive con trick by Samsung to get you to purchase the watch.
I have learnt the hard way, never to believe anything Samsung say. I record all my calls! They harp on about loyalty but have none themselves. They are obviously working, hence all the hype about note 20 and active Watch 3. I don't even think they had the ECG functionality developed when they released the watch.
If Samsung was an honest and responsible company they would issue updates on their product information page, but they are clearly not. They entice you with promises and then never mention or communicate about the promises. That's why I call them SCAMSUNG. They're business culture and business practices are closer to China than to Western Business standards.