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ECG update for galaxy watch active 2

(Topic created: 12-12-2019 08:31 PM)
Kasim
Astronaut
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Galaxy Watch

When will you release ECG update for galaxy active 2 smart watch?

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SamsungJustin
Community Manager
Community Manager
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Galaxy Watch

Hello! Thank you so much for your interest in the ECG feature! I know this has been a very exciting time for Samsung to introduce this amazing feature to our consumers! The electrocardiogram application is now avaliable for Samsung Galaxy Watch Active 2 & 3. 

 

Here's a great place to start to find out more about this great feature! 

https://www.samsung.com/us/support/answer/ANS00087703/

 

If you have any trouble with the application, we have a specialized team standing by that you can feel free to call at, 1-855-795-0509 (option #6) , Monday Thru Friday 9am-6pm EST,   or email support@samsungecg.zendesk.com. 

 

When you reach out to the ECG Team, please make sure to provide your Community Username. 

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417 Replies
user8JHS1bB6Wi
Constellation
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Galaxy Watch

Yes I am curious too.

we are all eagerly waiting!

anthonygadams
Asteroid
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Galaxy Watch
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user0wyGujerv4
Constellation
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Galaxy Watch

Now if ONLY my battery would last longer than 7 hours!

LaneR
Asteroid
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Galaxy Watch

What size? My 44mm Aluminum lasts me 2 and a half days with always on display + ALWAYS connected to Bluetooth, counting my steps, checking my heart rate etc. Check for updates, clear all running apps on it, and restart it. If that doesn't work then contact Samsung 


@user0wyGujerv4 wrote:

Now if ONLY my battery would last longer than 7 hours!


 

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userMzDlF9UiOQ
Astronaut
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Galaxy Watch

Hi,

I have a Galaxy Watch Active 2, 44 mm for now about 4 months. I set it to monotor my heart rate and stress constantly and wear it day and night. My battery life is constantly 3.8 days! After 2 days, the battery level is about 50% so I recharge. This is now 4 months in a row and seems stable. So for battery life I think the Active 2 is really great. Maybe a factory reset and leaving the settings to default will help you. I encourage you to put the Active 2 to constantly monitor heart rate/stress and wear it day and night. I gives, combined with Samsung Health a fantastic informative report on your sleep patterns as well.

Samsung_axUHN3T
Constellation
Options
Galaxy Watch

7hrs? I have mine monitoring continously and it lasts me two days.

userWnm9vDg4JR
Asteroid
Options
Galaxy Watch

To tell the truth this watch was a disappointment It last a day i use bluetooth wifi and high display.waited for ECG  for ever.

Ragnar77
Astronaut
Options
Galaxy Watch

I hope we get it soon. It would be nice if we got a date on when it will be released.😁

oeagleo
Comet
Options
Galaxy Watch

Yes, it would be nice, but they're waiting on the FDA (re: Government) approval, and everyone knows the speed at which they move.  I'm sure as soon as the FDA approves this, it will be coming shortly, but Samsung has no control over the FDA.