Emails won't sync

[samike]

New Galaxy watch 7 will not sync with Galaxy 23+ phone. Phone uses Samsung Email app to load comcast.net emails. Watch will not load Samsung email app or Galaxy Store app. Outlook and Gmail apps will not work either. Cannot see any emails on my watch. Old Galaxy watch worked fine with SamsungcEmail app.

[bellam035]

Hi!

You might want to check if your email notifications are turned on on your watch.

Unfortunately, the Samsung Galaxy watches do not have Samsung email. If you want to look at all of your emails on your watch, you can download Gmail on its Play Store.

>To turn on the email notifications, go to the Wearable app

• click "Watch settings"
• tap on "Notifications"
• click on "App notifications" and make sure all the apps you want to see notifications from are selected.

Hope this helps!

[samike]

It helps for my Gmail account, but not my main Comcast emails.

[bellam035]

You can try to connect your Comcast email to Gmail

[samike]

Three days, four calls, three live chats and two software updates, finally gott emails pushed to watch through Outlook. Still waiting for battery life to imprive.

[Samsung_Moderator · Accepted solution]

Hello, Welcome to the Community, and thank you for reaching out. We understand how upsetting it is for email and calendars to not sync from your phone to your watch.

Check the email accounts are successfully added to the watch using the information here: https://www.samsung.com/us/support/answer/ANS10002866/

If the accounts are not syncing between the devices, we recommend clearing the cache of the app on the phone. https://www.samsung.com/us/support/answer/ANS10001372/

Next, try uninstalling and reinstalling the app.

Additionally, please submit an error report through the Wearables app. Open the Wearables app>Select the Menu>Tap the Settings icon>Contact Us>Error report

For the calendar, you will need to select a calendar such as the Google Calendar or Microsoft. Be sure they are added to the Samsung calendar in the phone.

We also recommend reaching out to your email service provider for additional assistance.