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userDf7xKuISzT
Constellation

Error message on Galaxy Wear App

Every time I try to view an app in the Galaxy Wear app I get the message that an error has occurred, try again. Getting tired of resetting my watch and not able to use the apps I want to. 

7 REPLIES 7
Samsung Moderator
Samsung Moderator

Re: Error message on Galaxy Wear App

@userDf7xKuISzT Have you made sure that your watch is up to date on its software?

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userekcqDYAOUb
Constellation

Re: Error message on Galaxy Wear App

Same problem here. Samsung is sucking lately...will move to Mi Band 4

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userQrqrmz2YGo
Astronaut

Re: Error message on Galaxy Wear App

Same here. Pretty frustrating

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Samsung Moderator
Samsung Moderator

Re: Error message on Galaxy Wear App

Can you please provide me with the following information: 

 

Phone the watch is attached to:

Galaxy wearables version:

Galaxy store version:

Android version on your device:

Watch software version:

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userLEB93GuEUH
Constellation

Re: Error message on Galaxy Wear App

Phone the watch is attached to: Galaxy Pixel 3a

Galaxy wearables version: version 2.2.27.19083061

Galaxy store version: v4.10.5-rc4

Android version on your device: 10 (build QP1A.191005.007)

Watch software version: 1UI: 1.0, Tinzen: 4.0.0.4, SW: R800XXU1CSG4, Knox: 2.3.1

Watch Model: SM-R800

 

Same issue, can open store on my phone through the wear app and install things, but I get an error every time I open Galaxy store on my on several hundred dollars watch.

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Samsung Care Ambassador

There's a new update I just downloaded today for my Watch...

There's a new update I just downloaded today for my Watch Active, have you downloaded it yet?

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userNxqN558YBA
Astronaut

Re: Error message on Galaxy Wear App

Get any kind of fix for this? I reset my watch but still no luck. 

 

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