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Original topic:

Failed customer service

(Topic created: 04-27-2022 09:58 AM)
userB3L5ASk2eX
Astronaut
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Galaxy Watch

Anyone else have problems with a watch that has been back for repair 12 times. Now they have had the watch for 74 days to repair and they refuse to refund my money. Do Samsung always behave like this

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for reaching out. I am sorry to hear about the symptoms you are experiencing regarding your repairs and would be happy to look into this further for you. Can you please send me a private message with your ticket numbers:  https://bit.ly/3fbRevo