as background, my wife has the Watch Active and I have the Active 2 44mm and we face the same issue.
Depending on what we wear of clothes (shirt, jacket, etc...) the cloth start touching the watch face without movement and the watch starts to change of watch face automatically.... Really annoying.
We both do not change often our watch faces. When you find the one you like, most of us usually do not change every day.
Therefore, it would be very practical to have an option in the parameter of the watch to be able to desactivate the long press on the home screen to change the watch faces.
Sound stupid but we both believe this is an easy feature to add but that many people would appreciate it. Changing faces would be enabled by default as usually when you receive your watch you want to change every 10 minute and then you never change it anymore.
Thanks Samsung as we love your products !
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Agreed - pls escelate - I cant cross my arms in a tee shirt without setting it off and also it wakes me up in the night by vibrating as it thinks I have long pressed it to change the face. It is a very significant flaw.
Agreed. Every time I cross my arms, the watch face selection screen opens. My wife has the same issue. I will be changing to another smart watch for my next purchase unless this is fixed. Love the watch except for this but it happens multiple times per day.
Hi there! I got this watch today and fixed this by going into settings > watch faces > select watch face > customize. it will default to background. Select ok. Scroll to the right and hit the minus sign to delete all but the watch face you like. The touch will no longer change the face.