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userI7nYpC6zJe
Constellation

Firmware update R800XXU1DSL1 (Tizen v. 4.0.0.7) "kills" the watch battery

Recently updated its Samsung Galaxy Watch 46mm to version R800XXU1DSL1.
This update causes the battery to drain quickly; the battery runs out by at least 50% by the end of the day, regardless of how the watch is used.
Something is happening with the clock system processes.
Samsung, fix the problem as soon as possible, please.

7 REPLIES 7
usernwLHvvoAeO
Astronaut

Re: Firmware update R800XXU1DSL1 (Tizen v. 4.0.0.7) "kills" the watch battery

Hi.

 

This update 4.0.0.7 was installed on my watch on 31 December 2019. Since then i can only get 2 days worth of battery life where i used to get 5 days.

 

Samsung please fix this.

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userTLE3kgQkSA
Constellation

Re: Firmware update R800XXU1DSL1 (Tizen v. 4.0.0.7) "kills" the watch battery

It is exactly the same for me, after the latest update to r800xxu1dsl1 my 46mm GW has gone to about half the battery life it used to have. I can't possibly understand how this can happen repeatedly.

 

I didn't even care about the update I just went and did it so as not to be bugged by that notification.

 

Now I regret it and hate that I have to waste time looking into how to fix a piece of technology that used to work just a couple of days ago. It should just work! 

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userWbXVKYtXno
Constellation

Re: Firmware update R800XXU1DSL1 (Tizen v. 4.0.0.7) "kills" the watch battery

Have you tried Backing Up your watch and then doing a Factory Reset?   I had trouble with previous updates and this helped my 42mm GW.     Once you back it up in the Wearable App you can fully restore all your apps and settings after the Factory Reset.   

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usereguu3vk6An
Constellation

Re: Firmware update R800XXU1DSL1 (Tizen v. 4.0.0.7) "kills" the watch battery

I did but it didn't solve the battery drain... it is hardly lasting one day

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usernjgDqYiNDm
Asteroid

Re: Firmware update R800XXU1DSL1 (Tizen v. 4.0.0.7) "kills" the watch battery

Can confirm same behaviour on 46 mmnon-LTE watch. Battery is draining

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user1a8nt8kH3y
Astronaut

Re: Firmware update R800XXU1DSL1 (Tizen v. 4.0.0.7) "kills" the watch battery

For me after updtae (gw 42) battery lifie is random, once it can last over two


@userI7nYpC6zJe wrote:

Recently updated its Samsung Galaxy Watch 46mm to version R800XXU1DSL1.
This update causes the battery to drain quickly; the battery runs out by at least 50% by the end of the day, regardless of how the watch is used.
Something is happening with the clock system processes.
Samsung, fix the problem as soon as possible, please.



days, when other day it didnt last one day

Pls fix it

 

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usernjgDqYiNDm
Asteroid

Re: Firmware update R800XXU1DSL1 (Tizen v. 4.0.0.7) "kills" the watch battery

Quite strange.

 

Did another reset.

Did NOT restore from backup.

Did NOT install any of the APP updates from the store.

 

And battery life is GREAT.

 

I wonder if the drain comes from the restore, or updates of the apps built in (Music, Boxby, Alarm)

 

BTW - interesting that the BIXNY update is dated 23 January 2020 - might be that one that creates the drain.

 

Anyone trying to chase that road?

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