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usernjgDqYiNDm
Asteroid

Floor count going crazy - Galaxy 46 mm

Galaxy wach, 46 mm - floor count is going crazy.


The watch is happily counting floors while I am sitting at my desk.

 

It counts floors fine when walking on the stairs - but my daily floor count is +100 - which is clearly wrong.

 

It helps to reset the watch - and then after a few hours it goes off again.

 

Is this a know software bug - or a hardware fault?

42 REPLIES 42
usernjgDqYiNDm
Asteroid

Re: Floor count going crazy - Galaxy 46 mm

Model: SM-R800

Serial: R5AKB0CLKCD

Tizen: 4.0.0.1

SW: R800XXU1BSA4

Knox: 2.3.0

SE for Tizen 2.0.0

TIMA: 3.0.0.

 

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usernjgDqYiNDm
Asteroid

Re: Floor count going crazy - Galaxy 46 mm

Went down the hallway to get a cup of coffee - all on the same floor.

Watch just added 2 floors :-(
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usernjgDqYiNDm
Asteroid

Re: Floor count going crazy - Galaxy 46 mm

Pickd up a cup of coffee on the floor on level below.

 

Galaxy watch went from 45 floors to 55 floors!!!

 

Definately faulty.

 

Anyone else with similar problems ?

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usernjgDqYiNDm
Asteroid

Re: Floor count going crazy - Galaxy 46 mm

Did a small walk on same floor. Floor count went up to 60 floors.

 

Samsung - there is a bug in the floor count - it is not good

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andreyk
Asteroid

Re: Floor count going crazy - Galaxy 46 mm

I'm having the same problem. Sometimes I'm getting 10+ floors in my sleep or tens of floors while sitting at my desk. 

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Memo R86
Constellation

Re: Floor count going crazy - Galaxy 46 mm

i think mine just did that! 

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usernjgDqYiNDm
Asteroid

Re: Floor count going crazy - Galaxy 46 mm

Interesting to hear that it is just not me.

 

Have you had any luck with getting SAMSUNG to take the issue serious?

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usernjgDqYiNDm
Asteroid

Re: Floor count going crazy - Galaxy 46 mm

Anyone from Samsung reading in this community?

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usernjgDqYiNDm
Asteroid

Re: Floor count going crazy - Galaxy 46 mm

Dear Samsung

 

Better come in to the forum and give us answers, than send email nagging me to mark the thread as solved. 

 

(Got an email today from Samsung...)

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