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10-21-2021 02:47 PM (Last edited 12-17-2023 07:17 PM by SamsungChelsea ) in
Gear and Gear FitI was going to warrant the watch because it was its locking up and not working as smoothly. I not comfortable with some of the features that were activated in the software that has not been tested or paid for by consumer. These options were not available for use otherwise. If I was notified by subscriber that it was going to be sent out to the customer. I would be very thankful. I will wait to hear back about before I send in the application. Also, if the health monitor and environmental supporting application swas available for me to interface with there is no problem that I could tell. 😀
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10-26-2021 01:48 PM in
Gear and Gear FitHello, I understand how frustrating it is when your watch is locking up and not functioning. Here is an article that may help. https://www.samsung.com/us/support/troubleshooting/TSG01003105 If these steps are not helpful, it is recommended to have the watch evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair, or by calling customer support at 1-800-726-7864: http://www.samsung.com/us/support/service/location. For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html I do apologize for any inconvenience.
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