I know much has been written about battery life, mine wasn't terrible and seemed to be getting a little better incrementally for a few weeks, BUT , last night I charged the watch before going to bed and I had 1 day, 2 hours and I put it in sleep mode every night which usually adds a few hours,, last night, I got up to go to the bathroom and checked the time save it was totally DEAD!, at 3ami out out in the charger, it's now 7am, fully charged but the hours left now say 22 hours! So, basically my question is why and how this happened, ace should I be returning it, I actually bought it in a Samsung Store.
@Ellin Hello, I understand how frustrating it is when your watch suddenly loses battery life. Here is an article with some things that may help. https://www.samsung.com/us/support/troubleshooting/TSG01003232/ I also recommend resetting the watch. https://www.samsung.com/us/support/answer/ANS00084702/ Once you do this, test to see how long the battery holds up. If you are still experiencing decreased battery life, I recommend having the watch evaluated by a certified technician. For service options, please reach out to us via one of the following options with the model code and the serial number or IMEI number of the watch: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private message: http://bit.ly/2XERsky If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.
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