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Constellation

Galaxy Active 2 Watch voice failure

I have had 3 Active 2 watches since December  (3) The exact same thing happens after about 2 weeks. All voice input stops funtionng. Bixby, talk to text, and phone calls. Speaker is working, you can hear phone calls, but audio in stops. Have done resets, connected to other phones, cleared cache. Cleared and reloaded apps on phone. Been using a Galaxy A10 phone. It's as if something fries inside the watch. The only features I'm wanting to use the most on this watch are those 3. FRUSTRATED!!!! Have reomved apps that sre suggested you name it...

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Galaxy Active 2 Watch voice failure

Thank you for reaching out. I would be happy to assist you further. Can I please have your full model number and serial number in a private message:

http://bit.ly/2JH2rq2


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