Original topic:

Galaxy Active 2 - no screen response

(Topic created: 06-19-2021 08:11 AM)
ajpn
Cosmic Ray
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Galaxy Watch
I just updated the wearable app last night to version 2.2.39.21052561 and watch plug-in is version 2.2.05.2104251. This morning my Active 2 screen is unresponsive to touch and the watch face keeps randomly changing to a face I've never used before. I've reset it using the side buttons. No change. 

My Galaxy watch and my Galaxy3 watch are fine.

Any ideas?
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4 Replies
bluehaze911
Cosmic Ray
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Galaxy Watch
Same problem. I contacted Samsung support & they said I'd have to send the watch in & since I'm out of warranty would have to pay for repairs. I've yet to do that. I should not be responsible for repairing a watch that was in perfect working condition until the update.
ajpn
Cosmic Ray
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Galaxy Watch
Figures. Watch is completely unusable now. Touch screen works intermittently, flashes between watch face and other widgets.

All of the watches will probably be useless when they ditch tizen anyway.

Thank you Samsung.
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bluehaze911
Cosmic Ray
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Galaxy Watch
Yep. I now use mine as entertainment, watching to see what screen it goes to next as it sits on the charger.
ajpn
Cosmic Ray
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Galaxy Watch
Exactly. I even let mine drain. Then recharged. Same result. It's like going in and out of the Matrix 🤪