Original topic:

Galaxy Active 2 watch is unresponsive

(Topic created: 09-29-2022 04:04 PM)
Paulyg74
Astronaut
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Galaxy Watch
My Active 2 watch does not display anything on the screen; it's totally black. It does not turn on, nor display that it's charging...nothing. I've tried virtually every troubleshooting tip online and YouTube...nothing works. Geek Squad said they couldn't help either. Any and all advise would be greatly appreciated! 
3 Replies
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Galaxy Watch
I'd say trade it for a new one, it's 4 years old now.
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Paulyg74
Astronaut
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Galaxy Watch
Will they take the Active 2 as a trade towards a newer model?
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cwinkler
Galaxy
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Galaxy Watch

If it's unresponsive, not sure you'll get anything for it. I attempted to trade mine in at Best Buy when I bought my Active4. It had a screen protector on it that they wanted me to take off. In the process, the whole front face of the watch came off and made it worthless. So I wouldn't expect much from one that's unresponsive.

 

 
CWinkler
Galaxy S10+, Active2, Active4
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