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userGcOwPG4LoZ
Constellation

Galaxy Active2 glitch

Hey everyone! I got the new Galaxy Acitve2 a couple of weeks ago, and have loved everything about it so far except for one thing. Everytime I try listening to music while I'm working out (whether it's playing directly through my phone or Galaxy buds or using Spotify or Google Play music) it will randomly stop my workout and keep popping up a screen to go to the music, and from there it will not let me resume my workout by pushing the normal button to pause and start the workouts. I have to completely end the workout and start a new. Anyone have any fixes or experienced this issue as well?

7 REPLIES 7
Samsung Moderator
Samsung Moderator

Re: Galaxy Active2 glitch

@userGcOwPG4LoZ Have you made sure that your phone is up to date on its software?

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userGcOwPG4LoZ
Constellation

Re: Galaxy Active2 glitch

Yes. Phone, watch and ear buds are all up to date. Still no luck.

 

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Samsung Moderator
Samsung Moderator

Re: Galaxy Active2 glitch

@userGcOwPG4LoZ Have you tried resetting your watch?

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digiovanni7938
Constellation

Re: Galaxy Active2 glitch

I just bought galaxy watch ?Lte keeps losing signal

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Samsung Moderator
Samsung Moderator

Re: Galaxy Active2 glitch

You'll need to reach out to your carrier regarding this as they have al control over your LTE settings.

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digiovanni7938
Constellation

Re: Galaxy Active2 glitch

Just bought s10 finger print scanner is Trash

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Samsung Moderator
Samsung Moderator

Re: Galaxy Active2 glitch

Do you have a screen protector installed on the device?

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