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useructcneUBvb
Constellation

Galaxy Fit error

Hello! I bought the Galaxy Fit and after the pairing the screen showed a "!" . Searched the forums and found that i should update it but when i try to update it says that i already have the latest update. I tryed reseting the band with no luck. How can i reset the software version or whats the procedure in this case? Thanks!

5 REPLIES 5
Samsung Moderator
Samsung Moderator

Re: Galaxy Fit error

Are these the steps you followed when resetting the watch? https://www.samsung.com/us/support/answer/ANS00084702/ What is the software version you are showing?



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useructcneUBvb
Constellation

Re: Galaxy Fit error

I reseted the band using the wearable app as i can't do anything on the band itself (showing the "!" error). The software version showing is R370XXU0ASK1. Also the page you sent me to isn't for my band.

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usero0mQUqyYJ8
Constellation

Re: Galaxy Fit error

Had the same error (!) with R370XXU0ASK1.

The solution was to change the home screen from the wear app for the band. Then restart the band.

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Samsung Moderator
Samsung Moderator

Re: Galaxy Fit error

@useructcneUBvb Can you send me a private message using this link here? Provide the following information.

  • Model number
  • Serial number
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useraBZg50auDG
Constellation

Re: Galaxy Fit error

I have exactly same issue... Need some solution asap

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