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Constellation

Galaxy Fit heart rate won't sync

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The last time the heart rate was synced is the April 2, 1:52AM since that time it just won't sync no matter how much i wait or which sync option i try. I've already tryied: rebooting both my phone and watch, clear data on both the Health app and the Wearable app, updating the watch... so basically everything now. However the sleep monitoring and step count sync is just fine that is the thing i don't understand

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Constellation

Re: Galaxy Fit heart rate won't sync

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Okay the only solution is fully recalibrating the watch...

Go to Wearable app>About band>Reset band and after setting it up again it seems like it's fine now, yeah i just checked it. But make sure to Back up too before the reset so it might not lose data? hopefully? I haven't done that because i thought automatic back up would also be fine... now i have a huge gap between April 2 and April 9.

This worked for me, i hope it works for all of you Smiley Happy

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Astronaut

Re: Galaxy Fit heart rate won't sync

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I have had exactly the same problem since the update.

 

It will sync the steps, it shows new notifications, I can change the options and the watchfaces. But the heart rate, stress and sleep data will not sync no matter what I do on mine. 

 

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Highlighted
Constellation

Re: Galaxy Fit heart rate won't sync

JUMP TO SOLUTION

 

Okay the only solution is fully recalibrating the watch...

Go to Wearable app>About band>Reset band and after setting it up again it seems like it's fine now, yeah i just checked it. But make sure to Back up too before the reset so it might not lose data? hopefully? I haven't done that because i thought automatic back up would also be fine... now i have a huge gap between April 2 and April 9.

This worked for me, i hope it works for all of you Smiley Happy

View solution in original post

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Highlighted
Constellation

Re: Galaxy Fit heart rate won't sync

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Nope it just doesn't work again, it synced yesterday at 3AM and from that point nothing

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