I have a gear S3 classic that stopped charging today. Does anyone know how to fix this issue. I have tried to place the watch on multiple wireless chargers. I have rebooted the phone and nothing has helped.
Thank you for reaching out, I can understand wanting to be able to charge your device. Does your watch have power to it still? Are you able to reset the watch? You can do so by performing one of the following resets.
From watch menu:
From the Apps screen, tap Settings.
Tap Gear info.
Tap Reset Gear.
Tap the check mark to confirm.
Wait for the device to reset. The device is reset to its factory settings.
Hardkey reset:
Back up data on the internal memory.
Turn the Gear S3 off.
Press and hold the Power key until REBOOTING displays at the bottom of the screen.
Press the Power key repeatedly until the Select REBOOT MODE screen displays.
Press the Power key to highlight ' Recovery'.
Press and hold the Home key to select.
Keep holding the Power key until the Gear S3 begins rebooting.
After the reset, test to see if the device will charge.
If the troubleshooting is ineffective, we recommend taking a look at the newest Samsung Watches available, as the Gear S3 has reached the end of support. https://www.samsung.com/us/watches/
Thank you for reaching out, I can understand wanting to be able to charge your device. Does your watch have power to it still? Are you able to reset the watch? You can do so by performing one of the following resets.
From watch menu:
From the Apps screen, tap Settings.
Tap Gear info.
Tap Reset Gear.
Tap the check mark to confirm.
Wait for the device to reset. The device is reset to its factory settings.
Hardkey reset:
Back up data on the internal memory.
Turn the Gear S3 off.
Press and hold the Power key until REBOOTING displays at the bottom of the screen.
Press the Power key repeatedly until the Select REBOOT MODE screen displays.
Press the Power key to highlight ' Recovery'.
Press and hold the Home key to select.
Keep holding the Power key until the Gear S3 begins rebooting.
After the reset, test to see if the device will charge.
If the troubleshooting is ineffective, we recommend taking a look at the newest Samsung Watches available, as the Gear S3 has reached the end of support. https://www.samsung.com/us/watches/
