Original topic:

Galaxy Gear Watches and phones with Android 14 no longer connect

(Topic created: 01-29-2024 04:01 PM)
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FragginBastich
Asteroid
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Galaxy Watch

I called Samsung today and told them what happened. I asked if they can at least give me the promo price for the Watch 6 Classic that was offered when I bought the S24. They are going to email me if that is possible.

117 Replies
Jmav
Astronaut
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Galaxy Watch

Hi, samedi tringle for me in France, I have Just received my New S24 to replace my Galaxy Note and what a surprise ! My Galaxy gear S3 Frontier cannot be used with the S24. It is rallye unfair from Samsung

Shturmands
Astronaut
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Galaxy Watch

Hello, I bought a new S24+ yesterday, and what was my surprise when my Galaxy gear S3 Frontier watch (which I really like, and I was not going to change it) did not connect to the new phone.
Samsung, what are you doing, it's a shame, you're going to lose all your users like that.

Stevedicko
Astronaut
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Galaxy Watch

I have just spent an hour with a chat agent and raised a complaint about the same situation.

I'm more annoyed that if I had ordered 6 days earlier I would have received a new watch for free.

If they get enough hassle perhaps they will do something to help us all.

Not haw loyalty should be rewarded.

Shame on you samsung. Or whoever make that foolish decision 

INFINIT_tOny
Astronaut
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Galaxy Watch
I'm on the same boat.. my s24 ultra will not work with my gear s3 frontier.. all the new watches looks like **bleep**.. now samsung is forcing us to upgrade
userZvTKLqp32j
Asteroid
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Galaxy Watch
Samsung needs to put out an update and make the Gear S3 compatible with the new phones. Not really the best marketing strategy to force the customer into buying a new watch when it's not necessary.
Koszti
Astronaut
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Galaxy Watch

You speak well!

zsharpe
Asteroid
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Galaxy Watch

What is wrong with Samsung. They can fix this.

Members_aSliX4b
Constellation
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Galaxy Watch

This sucks. Samsung getting more and more like Apple with every generation. I'll switch to pixels or just move to Apple completely for my next phone. Samsung needs to figure it out. 

userZvTKLqp32j
Asteroid
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Galaxy Watch
So this worked for me. I downloaded the Gear S plugin to the S24U. After downloading, I was able to pair my Gear S3 Frontier. So far, it's connected and notifications work! Give it a try and let me know!1706723381944.jpg
Valdemar
Astronaut
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Galaxy Watch

Hi, how did you do that? I have galaxy wereable app installed and aditionally downloaded gear s plugin and it still does not work.