Sorry to hear this @Valleyguy
- Make sure you keep the watch updated at all times (check manually even if you have it on auto-update)
- You might try changing the power base/cord for your charger
- You may need to put the watch in Airplane mode for a couple of hours to see if the drain issue continues, if it does the watch may need service, if it does not I'd check your settings on the phone to make sure it is only syncing and checking for other data infrequently
- If this began after an update, try resetting the watch: this can be done after every update as well as every now and then just to keep the device running smoothly. You can find help for resetting the watch here: https://www.samsung.com/us/support/answer/ANS00084702/
- Finally, you might find the third party help here gets this issue resolved.
Be sure to click " ✓ Accept as Solution" if you found this reply solved your issue or pointed you in the right direction.
Did this end up helping you?
I've been having the same exact issues - and some - ever since the most recent update. These include:
1. The battery lasts about 7 hours
2. The Bluetooth connection with my phone (Note 9) disconnects and reconnects on its own will
3. My sleep tracking has not been consistently recorded over the past few months; sometimes it gets recorded, sometimes it doesn't. Regardless, due to the most recent update, it's not like my Galaxy Watch's battery can last throughout the entirety of my sleep anyway.
4. I can no longer see incoming calls on my watch
5. When attempting to check the time, the sensor does not detect the motion of my arm moving towards my face
These are FIVE (5) issues that I am naming off the top of my head, and I am sure I am forgetting a few. But these are MAJOR issues! It seems like whenever a software update has been released to fix one issue, it opens doors to another. And then a new update comes out, and repeat. Now, I have a watch where NONE of the above issues are resolved.
I fear that this is merely a way for Samsung to push its loyal customers to upgrade their watches. I don't mind them doing that with phones (as every company does), but I will NOT be okay if this is going to happen with their watches. I am fine getting a new phone every year or two, but I do NOT need a new watch every year. In fact, I have not even had this watch for 6 months.
Please help resolve these issues. I am a huge proponent for Samsung products and I want to continue to remain one.