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Galaxy Smartwatch with Xfinity / Verizon 4G LTE

(Topic created: 12-31-2020 08:59 AM)
userl5uJX7N88N
Asteroid
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Galaxy Watch

I want a Samsung Galaxy smartwatch with Verizon 4G LTE. I have Xfinity Mobile which uses the Verizon wireless network. Will my watch work?

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Watch

I would recommend reaching out to your carrier for information on what devices are compatible with their networks.


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userl5uJX7N88N
Asteroid
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Galaxy Watch

I thought about that but their customer service isn't that great. Takes forever to talk to someone who isn't always very knowledgeable.

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userl5uJX7N88N
Asteroid
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Galaxy Watch

Just contacted Xfinity and got through right away. They're aware customers want smart watches and they don't support them yet. They will in the future but no date set yet. FYI in case any one else has the same question.

usero0Hvx2Wt4c
Constellation
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Galaxy Watch

This is not a solution to the problem identified. Perhaps Samsung can work with Xfinity to hurry this along.

userrdlbYvlLtm
Astronaut
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Galaxy Watch

Xfinity does support Apple Watches. I am considering selling my Galaxy Active2 watch and buying an Apple watch so I can use the Xfinity Mobile service with it. I have spent over a year asking Samsung and Xfinity about this. They just keep pointing the finger at each other.

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DrDi
Constellation
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Galaxy Watch

No. I did the same thing. Xfinity supports ONLY IPhone smart watches! I bought a Samsung phone from Xfinity with I bundled with them. I bought a Samsung smartwatch and called Xfinity to activate it and was told they don't support Samsung smartwatches! I'm looking for a carrier now that will offer one line, support a Samsung watch at a cost that doesn't make the Xfinity bundle worthless.

jrc14
Astronaut
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Galaxy Watch
Did you find a carrier/line that just supports the Samsung watch? If so, were your phone and watch able to sync with each other even though they're on different carriers?