Original topic:

Galaxy Watch 4 heart rate monitor monitor malfunction

(Topic created: 11-16-2021 06:55 AM)
Galaxy Watch

Some time in the last week or so, the heart rate monitor in the watch started to glitch out. The monitor will not long sync to my fitness apps (tried Adidas Running and Strava) on my Galaxy S21+ at all and shows missing data on the Samsung Health app.

The last piece points to an issue somewhere on the watch and Samsung has been very unhelpful in getting this corrected. I've tried all the troubleshooting steps including disabling autodetect workouts and have factory reset the watch twice.

I've seen a couple of other threads on this but thought I'd add to the list in the hopes that will get some attention from Samsung.

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