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Original topic:

Galaxy Watch 4 "Show media controls" is missing after the update

(Topic created: 09-27-2023 12:12 PM)
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sleepisforwimps
Asteroid
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Galaxy Watch

the recent update removed the "show media controls" feature on my watch but it still says that it is active in the settings? is there a way to fix that?

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VerbumVeritum
Galactic Samsung Care Ambassador
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Galaxy Watch
Are you referring to the One UI Watch 5 update? Large system updates can sometimes cause weird glitches. If the setting is enabled in the watch (and the Galaxy Wearable app), yet not working properly, I recommend factory resetting and restoring the watch from a backup.

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VerbumVeritum
Galactic Samsung Care Ambassador
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Galaxy Watch
Are you referring to the One UI Watch 5 update? Large system updates can sometimes cause weird glitches. If the setting is enabled in the watch (and the Galaxy Wearable app), yet not working properly, I recommend factory resetting and restoring the watch from a backup.
sleepisforwimps
Asteroid
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Galaxy Watch
i have a watch 4 actually but ill try that thank you
sleepisforwimps
Asteroid
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Galaxy Watch
that seemed to work i should have thought about doing that from the start thanks
sleepisforwimps
Asteroid
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Galaxy Watch
and yes i just checked 5.0 was the update
useris2uA15Qd5
Constellation
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Galaxy Watch

Who wants to factory reset just to fix samsungs mistakes?? Im sick of factory resetting and re setting up everything, how else can this be fixed??

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monkiypop
Asteroid
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Galaxy Watch
Yes I think so I am pretty Shur that you can ok
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usergSDGiN2vCt
Constellation
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Galaxy Watch

I was having same issue.  I connected to new phone and did the update on my watch and my media controls were not working as they should.  Did the reset and everything working properly again!

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