The problem is that these are early days and when you buy tech early, you typically get hit will a lot of bugs, issues and missing features. The GW3 was a mature, 2 year old product, in which all those issues were already worked out. If you can return the GW4 for a refund, you can do that, follow the forums and when the situation improves, buy one again. Or you can keep it and use it as it is for the next 3-4 months, until hopefully most of the quirks have been worked out. Or just opt for another type of watch.