Have you tried holding down the power button while the watch is on the charger?
Yes I have and it does not work, the battery percentage shows when it is charging however it does not respond when i try to turn it on. I am at a dead end here and I do not want to pay to have tis fixed.
Add me to the list too. The battery was good. I was just walking, my watch vibrated, I looked down, and the screen never lit up. It wouldnt turn back on. Later that night from the charger, it said something like, "I didn't understand" and I realised it was listening, so I started messing with it and got it to light up again. If it does it again, I'll take it back to Best Buy. I've only had it 2 wks and I did purchase the Best Buy 2 yr insurance.
Just had the very same thing happen; had the watch seven days, worked great until the sixth day, when the battery, which was 100 percent charged, died in several hours. Put the watch on the charger until 100 percent charged, and then it wouldnt turn on, no matter how many buttons I pressed and held. Returned it and got another, and hope it doesnt happen again!
I would be happy to look into your concerns.
Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL