cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Asteroid

Galaxy Watch 46mm Bixby not working

Hey guys, so I have Bixby set up to activate whenever I double press the home button on my watch and it isn't letting Bixby activate. It asks for me to agree to terms and conditions and then after I hit that and press okay it says unknown error and then quits. what do I do to fix it without having to reset it? I tried settings on my phone and nothing worked.

4 REPLIES 4
Highlighted
Samsung Moderator
Samsung Moderator

Re: Galaxy Watch 46mm Bixby not working

Have you updated your device recently?







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Asteroid

Re: Galaxy Watch 46mm Bixby not working

Yes but it still doesn't work..

Reply
Loading...
Highlighted
Community Manager
Community Manager

Re: Galaxy Watch 46mm Bixby not working

Unfortunately, the next recommendation would be to try a reset on the watch.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Constellation

Re: Galaxy Watch 46mm Bixby not working

I have to same issue. Galaxy watch 46mm and s9+. I've reset the watch and updated it and bixby still doesn't work. Constantly getting "An error has occurred. Unable to answer your question. Please try again later."

Reply
Loading...