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Astronaut

Galaxy Watch(46mm) Unresponsive

My Galaxy Watch is new from Verizon, about four months old, never had problem,never dropped, got wet, or let battery die to zero. Woke up one morning and it is sitting in the dock charging and screen says 100% . The light on charger is green. When I take it off the charger the screen goes black and you can't make anything happen, try resetting it, holding home button, I've held both buttons alone and together for minutes and nothing just black screen. I put it on the charger and the charging indicator appears on watch then lights up to say 100%.

That's all it does, i of course tries resetting it on the charger it acts like I'm not pushing buttons at all. Please help!

2 REPLIES 2
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Astronaut

Re: Galaxy Watch(46mm) Unresponsive

it needs updating
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Re: Galaxy Watch(46mm) Unresponsive

If it still connects to your phone, you can try reset from the Wearables app.

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