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Original topic:

Galaxy Watch 5 PRO battery draining while turned off

(Topic created: 12-11-2022 12:24 PM)
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CrowBR
Astronaut
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Galaxy Watch
Hi,  my Galaxy Watch Pro 5  was loosing about 25% to 30% of the battery life while the watch is turned off every night.

Also every sensor and wifi/bluetooth/gps is turnned off.

I have sent it back do Samsung and supposedly they replaced the battery and i got it back last week but i am still with the same problem.
Anyone seen this before?
Thanks.

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for reaching out. I can certainly understand your frustration with your battery draining rapidly when your watch is turned off after receiving it back from the repair. I would be happy to look into this for you further. Can you please provide us with your ticket number in a private message: https://bit.ly/3fbRevo

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Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Thank you for reaching out. I can certainly understand your frustration with your battery draining rapidly when your watch is turned off after receiving it back from the repair. I would be happy to look into this for you further. Can you please provide us with your ticket number in a private message: https://bit.ly/3fbRevo

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