I need help with this watch. I can't update or change my watch faces. I like to have my weather, steps and some other information showing and I can not do that. Who is able to give me some idea? Thanks in advance for any assistance.
Happy to help! It sounds like your Samsung Galaxy Watch isn’t letting you update or customize your watch faces — especially for complications like weather, steps, and other widgets. That can be super frustrating if you rely on that info at a glance.
Let’s troubleshoot this step-by-step:
:white_heavy_check_mark: First, Basic Checklist
Make sure your watch is connected to your phone (via Bluetooth or Wi-Fi).
Open the Galaxy Wearable app on your phone — this is where most watch face settings are handled.
Check for updates:
On your phone: Galaxy Wearable > Watch settings > Watch software update.
On your watch: Settings > Software update.
If the watch or app is out of date, face customization and syncing may be broken.
:artist_palette: To Change or Customize Watch Faces: Option 1: On the Watch
Touch and hold the current watch face.
Swipe left/right to pick a different one.
Tap “Customize” under the face to change complications (steps, weather, etc.).
Option 2: Using Galaxy Wearable App
Open Galaxy Wearable.
Tap "Watch faces".
Choose a face.
Tap Customize or Complications (depends on the face).
Choose what data (steps, weather, heart rate, etc.) appears.
Important: Some faces don’t support complications — try one like Digital Dashboard, Info Brick, or Modular Analog for full customization.
:hammer_and_wrench:️ If It’s Not Working:
If you're tapping “Customize” and nothing happens, or the face won’t sync, try:
Restart your watch and phone.
Clear cache/data of the Galaxy Wearable app:
Settings > Apps > Galaxy Wearable > Storage > Clear cache (and Clear data if needed).
Then reopen and re-pair your watch.
Reinstall the Galaxy Watch Plugin:
Go to the Play Store and search "Galaxy Watch Plugin".
Uninstall and reinstall it.
Unpair and re-pair your watch (last resort):
From the Galaxy Wearable app > Watch settings > Reset watch.
Then pair it again from scratch.
Still Having Issues?
If none of this works, it could be:
A corrupt watch face.
A region mismatch (e.g., your watch is from a different country and has limited features).
Or a permissions issue (the app may not have access to needed data like weather or location).
I can guide you through checking that next, if needed.
Would you like help with clearing the app cache or checking location permissions for weather on your watch?
Thank you so much! Right now its doing a much needed update and it's at 76% completed. But once that's completed I will do all of the suggestions you've listed above. Thanks again and if I need assistance again, I will definitely post.
