Galaxy Watch 7/Ultra resetting

[SKCrews2024]

The weirdest thing has happened a couple times and now I'm concerned. For no apparent reason, my watch keeps doin a forced reset. I then have to go through the whole process of setting it up again. This time around it completely changed the way my watch is set up. Face, settings and icon order. Can anyone help me understand why this is happening? This thing cost too much and is only 4 months old. 😡

[Blu-Ray]

This is ridiculous! I lost a workout because of this reset thing with Samsung!

THIS IS THE THIRD TIME!

[Blu-Ray]

Nooooo really?

[Blu-Ray]

So much for the backup! That's not my watch face. Why do backups not backup anything? Have to go through all the permissions YET AGAIN.

[Blu-Ray]

Went through all that and its done it again just a few hours later

[Blu-Ray]

FIFTH TIME NOW!

[Blu-Ray]

What is interesting, it has provided me with an option to transfer the watch to this new phone. What's odd is that it's the same phone.

[Blu-Ray]

6th Time now. This is getting to be ridiculous!

[OtsMoney]

I reset my ultra watch a few days ago and just yesterday it asked me to reset it again after I've already reset it. I think this is a Samsung issue and hopefully they fix it in an update.

[jenn1980]

How do I make this stop happening? Everyday when I take it off the charger I get a notification on my watch to reset watch and reconnect to my phone thus resulting in have to go through the same process as starting from factory settings. Why does this keep happening? I'm about to take the watch back and have them replace it. Mind you it's a new watch set up to a new s24 ultra. 

[meself]

your Galaxy Watch 7 keeps resetting every day, it could be due to several reasons including: low battery, outdated software, a faulty app, incorrect settings on your watch or phone, or a hardware issue; the first step is to check for software updates on both your watch and phone, then try restarting your watch and phone, and if the issue persists, you may need to contact Samsung support for further troubleshooting. 

Potential causes and solutions:

Low battery:

Ensure your watch is fully charged, as low battery can sometimes trigger unexpected resets. 

Software updates:

Check for and install any available updates on your Galaxy Watch 7 and the Galaxy Wearable app on your phone. 

Third-party apps:

Try disabling any recently installed third-party apps on your watch, as they might be causing conflicts. 

Incorrect settings:

Check watch settings: Review settings like sleep tracking, activity monitoring, and notifications to ensure they are not set to trigger resets unintentionally. 

Check phone settings: Verify that the Galaxy Wearable app on your phone is properly configured and synced with your watch. 

Hardware issue:

If the issue persists after trying software solutions, consider contacting Samsung support to check if there might be a hardware problem with your watch. 

What to do next:

Restart your watch and phone: Perform a simple restart on both your Galaxy Watch 7 and your paired smartphone. 

Check for updates: Go to the "Settings" on your watch and check for software updates. 

Manage apps: Uninstall any recently installed apps that might be causing issues. 

Factory reset (last resort): If nothing else works, you can try performing a factory reset on your watch, but remember that this will erase all your data.