Original topic:

Galaxy Watch Active (1269)

(Topic created on: 4/11/21 1:32 PM)
userV1U0UtJETC
Asteroid
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Galaxy Watch

The watch was working fine until I tried to pair it to my new phone.  Now it's dead weight.  Ok, here we go....

I removed the app on my old phone.

I installed the app on the new one.

On the phone I got to:

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Galaxy Watch Active (1269)

Get started in the Galaxy Wearable app on your phone

Accessibility

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When I try to install the app, it gets to 53% and hangs, then finally comes back and says "Check your network connection, then try again. My network connection is fine. The phone and watch are right next to the router.

Now I'm stuck.

I've hard reset my watch (the only thing I can do now, because the watch just goes back into the Galaxy install when it comes up.)

I've completely removed the Galaxy Wear App and reinstalled it, same results with that.

Argh!

 

:o :D

 

 

 

2 Replies
SamsungJoJo
Samsung Moderator
Samsung Moderator
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Galaxy Watch

What device are you pairing your watch to?

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userV1U0UtJETC
Asteroid
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Galaxy Watch

It's a Galaxy S9.  It worked with the Galaxy S9 I had before this.

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