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Constellation

Galaxy Watch Active 2 Heart Rate Monitoring is Inconsistent

Software Version R830XXU1BTA1

Tizen 4.0.0.7

 

So the heart rate monitoring on my active 2 is set to 10 minute intervals,  but it only measures every hour. I've double checked this by exporting the data.

 

It's also extremely inconsistent, I usually have big gaps in the day where no heart rate is taken. For example today I have a 6 hour gap.

 

2 REPLIES 2
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Asteroid

Re: Galaxy Watch Active 2 Heart Rate Monitoring is Inconsistent

Yes I am afraid the sensor on my watch is really inaccurate.

Three months old, it has been back to the service center twice. I have used an oximeter, my s10 note and a blood pressure cuff to test it against.

Samsung Australia are terrible they use contracted service centers. Have always loved Samsung products till I got this device. I have tried different wrists , different positions, have done resets on it and had my brother inlaw wear it with the same wild fluctuations, yet Samsung keep sending it back to me because a technician has tested it on a bench , not comparing it to other devices.

It is on its way back to me from Sydney again.

I will let you know how it goes this time but I do not hold high hopes.....

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Constellation

Re: Galaxy Watch Active 2 Heart Rate Monitoring is Inconsistent

Same problem here with galaxy watch r815u, problem started after update to tizen 4.0.0.7, reset doesnt help. I think i will pass to fitbit this time.

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