10-23-2019 11:34 AM
So I have had my Samsung Galaxy Active for about three months. I have had no problems until about a week ago when my wrist begin feeling stiff. The next morning I was also having some swelling and pain along with the stiffness. I removed my watch and by the next day the swelling was down and the stiffness and pain were gone. I waited until the following day (allowing my wrist to be pain free for a while) and then put the watch on again. After wearing it for a day, my stiffness, pain and swelling have returned. Is anyone else having these kind of issues at all? I wouldn't consider the watch to be too tight but then it doesn't freely slide up and down my wrist either. I'm just curious to know if anyone else has experienced this similar situation.
10-23-2019 01:36 PM
Sorry to hear, I hope you are okay? Have you tried a different band since this started happening?
10-23-2019 03:43 PM
Are you allergic to certain metals or fabrics? Is the device itself getting too hot?
11-06-2019 08:12 AM
I bought a Samsung watch about a year ago and about 4 months ago my wrist started getting a sharp pain that shoots up my pinky and into my arm. I took it off and about a week later i started feeling better, then i put it back on and started getting the pain back. At first I thought I just had an injury but I'm starting to think twice about that. I have not worn my watch for 2 days and the pain is going away. Not sure what to do about this. I like my watch, but not the pain.
11-06-2019 08:21 AM
@userYDJ02scVs6 Can I please have your full model number and serial number in a private message: http://bit.ly/2JH2rq2
11-07-2019 06:06 PM
Model# SM-R365
11-07-2019 09:44 PM
Did u get the model number?
11-08-2019 07:47 AM
@userYDJ02scVs6 Can I please have your full model number and serial number in a private message: http://bit.ly/2HP0oRi
11-08-2019 08:02 AM
Gear fit2pro
Model# SM-R365
11-08-2019 10:45 AM
@userYDJ02scVs6 For me to assist you I need you to use this link here. Provide the following information in the link after you clicked on it.