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Constellation

Galaxy Watch Active not recording distance during open water swims

The Galaxy Watch Active has an open water swimming activity option in the 'Workouts' menu (this option did not exist on the Gear Sport which was the predecessor to the Active). When using this option, the watch records heart rate etc. but records the distance as 0m.

 

Has anyone got this to work (record the distance of open water swims) and can you provide any recommendations to get it to work. The key things I would like to get recorded are the distance and heart rate.

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Galaxy Watch Active not recording distance during open water swims

Thanks for reaching out.

 

I would recommend reaching out to our Samsung Health team to better assist you with your concerns. They can be reached directly at 1-855-795-0509.

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